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New updates for Microsoft Knowledge Base Article 925902


This is Christopher Budd. I wanted to let you know about two updates we’ve made as part of our regular process to Knowledge Base article 925902. These discuss new known issues a small number of customers have encountered with MS07-017.

First, we’ve added BMC PATROL 7.1 (now called Performance Manager, by BMC Software, Inc) to the list of applications affected by the issue discussed in Knowledge Base article 935448. The hotfix that is available addresses the issues in this application.

Also, we’ve noted in the article that version 1.64 of the Realtek HD Audio Control Panel does not exhibit the issue discussed in the article. If you are encountering the issue discussed in Knowledge Base article 935448 you can install the newer version of the Realtek HD Audio Control Panel to resolve the issue.

Finally, we’ve posted a new Knowledge Base article 935843 that discusses a new issue for which there is a hotfix available. Specifically, after installing MS07-017 some customers have experienced an issue when printing from SQL Reporting Services to a Printer Command Language (PCL) printer.

Because these issues are very limited in scope, we don’t plan to release the new hotfix through Windows Update or Microsoft Update or change the detection logic for the existing hotfix. Customers affected by any of these newly identified issues can download and apply the available hotfix to resolve the issue.

As part of their regular testing and deployment, we continue to encourage customers to review the KB articles and apply the hotfixes as appropriate.



Updated April 20, 2007: Subsequent to this original posting, AVG Anti-Virus Control Center from Grisoft, and BricoPack Vista Inspirat from CrystalXP were found to not be affected by the issues discussed in Knowledge Base article 935448. The Knowledge Base article has been updated and this posting corrected. Please see the “Similar problems and solutions” section of the Knowledge Base article for more information.

*This posting is provided “AS IS” with no warranties, and confers no rights.*